A Facilities Manager with more than ten years’ experience managing residential and commercial properties, Jose brings a strong focus on tenant satisfaction and operational performance. His background in building management, budgeting and safety compliance is complemented by experience overseeing maintenance, coordinating large-scale projects and implementing cost-saving measures. His commitment to attentive service draws on his extensive experience in hospitality.

At Mercer Property, Jose is responsible for the day-to-day operation of the properties he manages. He puts maintenance schedules in place to help reduce emergency repair costs, negotiates and renews service contracts, and responds promptly to tenant concerns. He works closely with owners, tenants, strata representatives and contractors to keep each building running smoothly and ensure safety procedures are followed.

As the owner’s eyes and ears on the ground, Jose keeps a close watch on how each property is maintained and how well it serves its tenants. Through regular building and cleaning inspections, he monitors standards and recommends practical improvements that help buildings run more efficiently and stay well maintained.